Chuy Michel

VP - Intelligent Automation Chazey Partners

Chuy has 20+ years of experience in the IT industry, focused on Shared Services, process transformation and RPA. He is co-founder of Valce Talent Solutions, an IT firm focused on Talent Attraction, Staffing & Nearshore. He is also responsible for the Global Intelligent Automation Business Unit with Chazey Partners, helping clients in their Intelligent Automation journey shaped by the confluence of digital workforce AI and data. As a Global Delivery Chuy is responsible for RPA CoEs Design and Implementation, Bot Development, Managed Services, across multiple software platforms. Chuy has also setup centers starting from scratch and has built Shared Services expertise across all enterprise processes for both SAP & Oracle, Chuy has implemented innovative GBS offerings, including an RPA Center of Excellence & Marketing Shared Services. Chuy has led a strategic process for a global company to optimize delivery locations around the world and led the transition of large missions. Chuy is an Industrial Engineer, has earned an MBA from Thunderbird School of Global Management, and has been a columnist for Nearshore Americas and SSON, plus he holds a US patent issued in 2008. Chuy’s enjoys playing squash and jogging. He’s passionate about all sports and is a Chiva’s fan, which is the most famous Mexican soccer team and who hold the Mexican league record for the longest winning streak at the beginning of a season, with 8 consecutive wins

WORKSHOP DAY, TUESDAY, OCTOBER 10, 2023

10:00 AM WORKSHOP A: Using Business Intelligence Automation to Scale your Shared Services Operating Model Across Functions

Hola! Most SSC/GBS C-level executives who attend SSON LATAM events define themselves as looking after an Onshore Captive operating model. They want to optimize the orchestration between human and bot workforces to expand the scope of their operating model and attract talent. Such an automation strategy provides near real-time metrics for better decision-making across functions so they can hit their difficult KPIs and provide a higher return of investment.

Join this workshop to discuss:

•       Adding automation to manual processes

•       Scaling intelligent automation across support functions

•       Orchestrating Business Intelligence automation with the workforce

•       Integrating your operating model

Walk away with business intelligence automation to expand the scope of your operating model. Gracias!

Check out the incredible speaker line-up to see who will be joining Chuy.

Download The Latest Agenda