Top 10 Tips on How to Succeed with GBS
The most significant advantage of Global Business Services (GBS) is the ability to manage global processes and technology in the same way around the world, via standardized system solutions; global service management standards; global governance boards; etc. This is becoming only more important, as automation enters the picture, and strong process ownership becomes much more important in a world where Intelligent Automation trumps moving transactions to a low cost location.
But what makes GBS a success? Gain insights from 10 of the most respected GBS leaders as they share their top 10 tips on how to outperform in global service delivery.
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