SSON Analytics surveyed Shared Services professionals in Latin America to find out the talent challenges and Intelligent Automation (IA)/ Robotic Process Automation (RPA) strategies in this region. Play with the data to answer core questions such as:

• What is the most significant challenge Latin American SSCs face regarding talent?
  
• What are the most noteworthy skill deficits within SSC staff in this region?
• What is the most popular strategy to attract and retain talent?
• Where are Latin American SSCs on their IA/ RPA journey?
• Is there a strong preference for any strategies to develop IA capability?
• What is the most popular way Latin American SSCs are incorporating IA/ RPA?
• What are the technology priorities for HR SSCs?