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Past Presentations

Embrace RPA & Next Generation Talent Management to Strengthen SSC Operations

Embrace RPA & Next Generation Talent Management to Strengthen SSC Operations

Ricardo Wolf, Sr. Director of Finance SSC at PepsiCo, discusses: 

  • How to leverage both RPA and high-impact talent management techniques to boost efficiency
  • Forward-looking insights pertaining to the potential impact of RPA growth on organizational structure and talent management



Inside Monsanto’s Global Financial Shared Services Transformation

Inside Monsanto’s Global Financial Shared Services Transformation

David Lucky, Global Financial Operations Lead at Monsanto, discusses: 

  • Developing a robust strategy and structure to support key stakeholder expectations
  • Building partnerships with key stakeholders that increases buy-in and enables and facilitates change
  • Developing impactful reporting that drives customer engagement and effectively communicates the value shared services delivers



Transition Management Success Uncovered: Ensure New Services are Seamlessly Incorporated with Robust Migration Strategies

Transition Management Success Uncovered: Ensure New Services are Seamlessly Incorporated with Robust Migration Strategies

Juan Pablo Parreaguirre, Director of Financial Services at Emerson Automation Solutions, discusses: 

  • Discover how SSC leaders at Emerson effectively developed and implemented a structured approach to process migration in order streamline service expansion and, ultimately, optimize the customer experience from day one
  • Actionable approaches for spearheading change across the enterprise, engaging stakeholders and leveraging automated tools to ensure a successful transition
SSC Leadership & Employee Engagement

SSC Leadership & Employee Engagement

Marianela García, Head of Shared Service Center Mexico at Henkel Mexicana, discusses:

  • Emerging issues related to staffing, recruiting and developing future SSO leaders
  • Candid perspectives on the key challenges future SSO leaders may face such as increased automation, globalization and rapid change