Shared Services & Outsourcing Week Conference

October 21 - 23, 2024 | San José, Costa Rica

View Agenda

Become a Sponsor

Christian Yllescas, Business Services Head for the Americas, LEDVANCE, presents on:

Transforming KPIs from SLA accomplishments to quality assurance
Methods on introducing the Lean culture to Shared Services operations
Invoicing structure: best practices on obtaining productivity yearly challenge of 5% cost reduction

Please note: That all fields marked with an asterisk (*) are required.

First Name *

Last Name *

Job Title *

Company Name *

Email Address *

Telephone *

Mobile Telephone

Country *

Where did you hear about us?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com