Check out this flyer with the latest on what's to come at Shared Services & Outsourcing Week for finance professionals! This is a sneak peek at just some of our speakers and sessions - and why we want to see YOU this year at SSOW.

Check out this flyer with the latest on what's to come at Shared Services & Outsourcing Week for HR professionals! This is a sneak peek at just some of our speakers and sessions - and why we want to see YOU this year at SSOW.

In the vibrant landscape of Latin America, a treasure trove of untapped potential lies hidden within its burgeoning workforce. This potential, when harnessed effectively, can transform the Shared Services and Global Business Services (GBS) industry, driving innovation, efficiency, and growth. However, unlocking this potential requires a deep understanding of the region's unique challenges and opportunities, as well as a commitment to nurturing talent and fostering continuous learning.

The blossoming GBS landscape in Costa Rica is a testament to the country's vision and drive to position itself as a competitive player in the global business services sector. With multinational corporations like IBM, Amazon, and Smith & Nephew choosing Costa Rica as their GBS location, the country's ascension to the forefront of shared services has been remarkable. Read on for the latest research and case studies on Costa Rica!

Latin America is the new hub for shared services and global business services – and it’s only projected to grow. Explore this growth and the trends behind it in our new infographic, with exclusive data from SSON Research & Analytics.

Global Business Services (GBS) has emerged as a strategic lever for organizations around the world, particularly in Latin America. The GBS model enables organizations to centralize key business functions and deliver a range of support services more efficiently and effectively. Here's the ultimate guide to navigating GBS in Latin America, showing you its key drivers and how you can be a part of it. Read it now!

Explore the compelling narrative of Brazil's shared services industry in São Paulo, Rio de Janeiro, and Curitiba. This article showcases how these powerhouses harness strategic positioning and top-tier talent to attract multinational corporations, revolutionizing the service sector in Latin America.

This timely piece is a primer for the upcoming Shared Services & Outsourcing Week in Costa Rica from October 10-12. Leading speakers from top Brazilian companies including Afya, NTT Data, Stellantis, BRF, RHI Magnesita, and CCR S.A. will be sharing their insights at this event.

So why wait? Download the article today to understand why these cities are instrumental in Brazil's economic expansion. An absolute must-read for those keen on Latin American business trends and the future of global service delivery. Immerse yourself in the dynamic world of SSCs before heading to the conference!

Check out this year's agenda here.

Mexico is quickly becoming a major player in the world of global business services, thanks to a rapid rise in shared services operations. In our latest feature, 'Revolutionizing Global Business: The Rise of Shared Services in Mexico,' we delve into the factors fueling this transformative shift. From exploring the fascinating interplay of Mexico's robust workforce and evolving technology landscape, to analyzing the country's unique economic advantages and tax considerations, this comprehensive article paints a detailed picture of Mexico's ascension on the global business stage.

Join us as we explore the growth trajectory of Mexico's shared services sector, its compelling impact on global business dynamics, and the promising opportunities it presents for multinational corporations. Get a glimpse into the future of global business, today. Don't miss out on this insightful deep dive into one of the most exciting developments in global business!

Shared services organizations (SSOs) in the Latin American region have been growing in both numbers and maturity over the last several years. With this growth comes new challenges such as talent retention and scaling automation technology. In preparation for SSOW this October in San Jose, Costa Rica, SSON Digital sat down with Eduardo Rocha, Global Business Services (GBS) Performance Manager at Schlumberger, to discuss the current state of shared services in the region and the challenge of growing silos in multi-functional shared service centers. In this report, learn about how Rocha's team implemented a customer experience program that relied on internal customer feedback to drive connectivity between each function in Schlumberger's GBS model.

There are a number of challenges facing shared services organizations (SSOs). This report details the top 5 trends shaping the SSO space right now, including: 

• Constructing a Talent Retention Strategy from the Ground Up
• Understanding the Challenges & Solutions to Data Digitization
• Creating a New Standard for Experience through IA, AI, Automation & Analytics Transformation
• Obtaining the Ultimate Guide to Stakeholder Management & Engagement
• Digitizing Processes to Expand Scope & Maturity of Service Offerings
  

Present your boss with this customizable letter detailing the reasons why you should attend the upcoming event this October in San Jose and you'll be sure to receive permission to join us.